SMS ONE 3.4.3

version 3.4.3

Bug fixes and improvement.

version 3.4.2

version 3.3.0

Better experience for the technician to add resolution codes on work orders by improving the library, the search experience thus improving accuracy in identifying the tasks done.

version 3.2.15

Adding new features into Resolution Task module for WO with Proposal

version 3.2.14

1.Adding Resolution Task module into the WO check-out process

version 3.2.13

1.General improvements and fixes for Survey module

version 3.2.12

1.Improved HVAC asset workflow
2.General improvements for Survey module

version 3.2.11

1.Added new filter and new search criteria
2.General improvements and fixes

version 3.2.10

1. General maintenance and bug fixes for FM module
2. General improvements for Survey module

version 3.2.9

1. Extended tools for creating new order while onsite for SIM services
2. General improvements for Survey module
3. General improvements for new Resolution Code function

version 3.2.8

1.General improvements for Survey module.
2.Updated Scope of Work for Fall preventative maintenance.
3.Added new Resolution Code function for select pilots.

version 3.2.7

1. Optimize survey workflow.

version 3.2.6

Extended tools for creating new work order while onsite for recurring landscaping work
General improvements and fixes for Survey module

version 3.2.5

1. New module for conducting location inspections
2. General improvements and fixes for Rehabs module

version 3.2.4

1. Added material quantity information for Rehab Affiliates
2. Improved the process for collecting HVAC asset data during preventative maintenance visits

version 3.2.0

1.New Module for Rehab vendors with simple interface for viewing new, upcoming and in-progress projects
2.Streamlined experience for Rehab vendors for accepting, checking in and completing project work orders and change orders

version 3.1.16

1.Updated Scope of Work for Fall Preventative Maintenance
2.Added new landing page for SIM auto-dispatch function
3.Improvements and bug fixes to keep the app running smoothly
4.Optimize the power consumption caused by background service

version 3.1.14

1.Updated photo compression size to improve picture quality
2.Added auto linking of SIM work orders to SIM call requests

version 3.1.13

1. Updated SLA countdown display to match Affiliate task SLA
2. Added warning messaging to help technicians better identify which daily work order to check into
3. Added national air filter program support for select customers
4. Improved visit driven module by auto-checking into same day work order additions
5. Optimized performance of network requests

version 3.1.11

Improvements to new Visit based module for in-house technicians including:
1. Addition of Blocked Time Off in Visit view.
2. Support for ‘New Request’ for an additional work order while onsite.
3. Support for ‘Request Affiliate Dispatch’ as a checkout option.

version 3.1.10

1. New property assessment survey for Financial Services customers
2. Added check-in and rescheduling support for landscaping quality assurance work orders

version 3.1.9

1. Enhanced Preventative Maintenance asset function to ensure data is saved throughout the PM process and is accessible when resuming.
2. Enhanced new Visit based design to seamlessly handle ProCare projects.
3. Added a prompt to display resident preferred times when scheduling an appointment.
4. Provided entry mechanism to new Handyman survey function for permissioned users.

version 3.1.7

1. Updated the Preventative Maintenance Scope of Work to reflect the new spring PM scope.

version 3.1.6

1. Tapping “Begin Trip” or checking into a work order will lock you to that work order to avoid last-minute rescheduling or reassignment.
2. To simplify the Work Order Details view, the app will no longer display countdowns under Work Order SLA.
3. Added stability to the Calendar view.
4. Work order schedule times displayed will consistently reflect your actual local time, even after manual scheduling changes.

version 3.1.5

1. “Technician Time” will now appear as “Schedule Start Time/Schedule End Time” on the map and work order list views.
2. When using the Mobile App’s Visit module, you can check out of work orders using different check-out statuses.
3. You can log into the Mobile App even if you don’t have service types configured on the SMS portal.
4. The residential Turns function is now active for applicable clients.

version 3.1.4

Added a new Visit option to the Mobile App landing page. This allows select technicians to manage and complete multiple work orders for the same location in one visit. Visit option functionality includes:
. Begin/Cancel Trip
. Check In/Out
. Before/After Service photos and questions
. Work order details
. Location Information
. Daily calendar

version 3.1.3

1. Minor improvements to Scheduling & Optimization functionality

version 3.1.2

1. Added 64-bit support for Android
2. Various functional updates for the PM/Asset Data feature
3. Work order details page will now display all available primary resident phone numbers
4. When In-House Technicians use the Mobile App to reschedule, the update will now appear in the Technician Schedule Window.
5. General app performance and stability upgrades

version 3.1.1

1.Edited and updated the Scope of Work page in the Mobile App’s Preventative Maintenance interface.
2.In-house technicians reviewing their work orders in the Mobile App will now see their work orders sorted based on technician start time.
3.Fix some issues that may cause application stability.

version 3.1.1

1.Edited and updated the Scope of Work page in the Mobile App’s Preventative Maintenance interface.
2.In-house technicians reviewing their work orders in the Mobile App will now see their work orders sorted based on technician start time.

version 3.1.0

. Simplified the list of work order priority names to clarify expectations
. Added a new process to record and submit asset data for commercial HVAC Preventative Maintenance
. Improved integration of additional work order requests with Service Requests
. Residential work order details show resident and caller contact info
. Added Mobile App version number to login and settings screens

version 3.0.19

. Choose your preferred mapping application (Google Maps or Waze), and view locations as street addresses instead of longitude/latitude.
. It’s now easier than ever to contact our support team or to register as an SMS Assist affiliate, right on the SMS One Mobile App’s login page.
. We have translated additional error messages for the Spanish language option.
. We have improved the password reset function.

version 3.0.18

1. Client In-House technician functionality improvements, including better working hours recognition, improved troubleshooting questions, project checklist, and much more!

2. Improved ability for technicians to create new assets via Android.

version 3.0.8

Thank you for using SMS One App. We are constantly working to make One better for you. This update contains these changes:
1. Optimized the entry logic for Survey section;
2. Optimized the Checkout process;
3. Improved the stability of the application and solved some UI problems.

version 3.0.7

Thank you for using SMS One. We are constantly working to make One better for you. This update contains these changes:
1. New Feature “Tech On the Way”. This allows technicians to alert a resident they are an route and their ETA to the site.
2. You can now message SMS Assist or the affiliate within messages.
3. You can now reset your password from the login page.
4. Extended the video shooting time to 1 minute in work order attachments.

version 2.0.6

Thanks for using SMS One. We are constantly working to make One better for you.,This update contains these changes:,1.The Weather alert list can view to the state.,2.To solve the problem because of being pushed to crash the program.,3.The location list support online search.

version 2.0.5

Thanks for using SMS One. We are constantly working to make One better for you.,This update contains these changes:,1.Fixed a problem with the user to see SIM location was slow.,2.Attach and view video support.,3.Optimized the feedback, this will make it more stable.,(There are a part of handsets will be notified to crash problem solution we are still waiting for the software provider.)